Privacy Policy

This Privacy Policy (“Policy”) describes how Infinitycade (“we,” “us,” or “the Company”) collects, uses, discloses, and protects the commercial information and personal data you provide when accessing and using our B2B website, www.Infinitycade.com .

1. Information We Collect

We primarily collect information necessary to conduct B2B operations and provide services:

• Commercial Contact Information: Your full name, company name, company address, professional email address, company phone number, and your professional title.

• Inquiry and Order Details: Information provided in inquiry forms, including required product models, order quantity (MOQ/Bulk), target markets, desired trade terms (e.g., FOB/CIF), and specific customization requests.

• Usage Data: Includes IP address, browser type, access times, referring pages, and your activity on the website (used for analyzing marketing effectiveness and site performance).

2. How We Collect Information

We collect information through the following methods:

• Direct Interaction: When you fill out forms such as “Request a Wholesale Quote,” “Contact Us,” or “Request CBM & Freight Quote.”

• Email and Messaging: When you contact us via email (e.g., sales@infinitycade.com) or WhatsApp, we save communication records.

• Cookies and Tracking Technologies: Used for website analytics and marketing campaigns, but these are not designed to collect sensitive personal identification information.

3. Purpose of Information Use

We use the collected information to perform the following business functions:

• Process Transactions and Inquiries: To provide customized quotes, confirm bulk order specifications, manage production lead times, and arrange global logistics.

• Customer Support: To handle warranty claims, provide technical support, and answer operational queries.

• Marketing and Communications: To send new product catalogs, promotional details, or industry news. You always have the option to unsubscribe from these communications.

• Legal Compliance: To adhere to legal obligations, including tax and export regulations.

4. Disclosure and Sharing of Information

As a global supplier, we disclose your information only in the following limited circumstances:

• Business Partners: Shared with third-party partners providing essential services such as freight forwarders, logistics companies, or customs brokers to complete your global order delivery.

• Legal Requirements: Disclosed when required by law or to respond to subpoenas or court orders.

• Corporate Restructuring: Information may be disclosed as part of an asset transfer in the event of a merger, acquisition, or sale of assets.

We never sell your commercial information to third parties for marketing purposes.

5. International Data Transfer

Your data may be transferred to servers or processing locations outside of your country (including our facilities in China). We commit to taking appropriate security measures to ensure your data receives the same level of protection as described in this Policy during transfer.

6. Data Security and Retention

• Security Measures: We implement industry-standard physical, electronic, and managerial procedures to protect the information collected from unauthorized access, use, or disclosure.

• Data Retention: We retain your information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access: Request access to the commercial information we hold about you.

• Correction: Request that we correct any information you believe is inaccurate or incomplete.

• Deletion: Request that we erase your commercial contact information, provided this does not conflict with our legal obligations or processing of outstanding orders.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Company Name: Infinitycade

• Contact Email: sales@infinitycade.com

• WhatsApp: +86-13702548692